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Trainees
Haymarket recognises that people at the start of their careers are anxious to progress, developing their skills and experience and their ability to get on.
Sales trainees enter a formal Career Development Programme (CDP) established by the company to ensure that everyone gets the opportunities best suited to their talents.
Most people complete the programme within 18 months. Salaries for trainees are reviewed four times in the first year and a half, after four, eight, 12 and 18 months.
Central training
A programme of regular training is a strong feature of joining Haymarket. This comes in three forms:
- centrally organised training in the different skills required to become proficient
- on-the-job training in these skills in real sales situations, given by the trainees' managers
- regular team training, again by managers, on specifics of the market, the magazine and its rivals.
Haymarket runs a structured 18-month induction programme, which includes the following training courses:
- Sales Induction
- Introduction to publishing
- Series Selling
- Negoiatation skills
- Face to Face selling
- Time Management
- Objection handling masterclass
- Advance selling strategies
From 9 months to 18 months a choice of 8 specialist courses.
Feedback on progress
Thorough, detailed feedback on progress from managers is essential for anyone attempting to master new skills. Sales trainees receive three extensive appraisals in their first year, covering strengths and highlighting areas which need more attention in the future. In the second year there will be two appraisals, and after that appraisals will occur at least once a year.
Flexibility
Haymarket recruits people who can work across a variety of markets. It is ensured that sales people have wide experience of working on different publications so no recruit gets stuck in a rut. Managers are very conscientious about the career development of staff. As a minimum, everyone is guaranteed a change of job by the time they begin their second year with the company - and mostly these changes come much sooner than that.
A change of job will not always mean a change of magazine, but it will bring a change of responsibilities.
Measuring progress
Everyone who joins Haymarket's sales teams has to meet specific targets which are clear and measurable. Each individual's target is different because it is based on the different magazine sales plans - which in turn are affected by market conditions and the competition.
The targets may be based on achieving a certain revenue, selling a certain volume of advertising, achieving specific advertising rates, obtaining a defined share of a market or a combination of these.
Sales executives will be expected to achieve a minimum financial contribution to the sales target and a minimum number of sales calls or visits. Performance on key courses will be assessed and feedback given to manager and trainee to ensure that newly acquired skills can be put into practice. Performance is also measured through magazine knowledge, attendance and attitude to work.
After 18 months
By the end of your first year and half you have the option to pursue the 'super' sales route or people management. Both career paths offer new challenges and responsibilities.
As a people manager you will be offered training on a wide range of areas, from motivational management to recruitment and selection.
As a senior salesperson you can expect further training on new areas of responsibility, such as presenting to groups and advanced negotiation.
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