HM Revenue & Customs Interview Questions & Answers

The application process began with an application form asking for personal details as well as standard competency based questions such as giving an example of working as a team etc. The second stage were online verbal and numerical reasoning tests which were timed, you had about 90 seconds to read the initial information and 30-60 seconds to answer each question. The third stage was an online personality test based on a ranking system where you would say which of the sentences matched you the most. Then came the assessment day which included an interview with 2 people lasting approximately 40-50 minutes. I was asked mostly competency based questions.

What do you think the grestest challenges of the role will be?

I would suggest practicing competency based questions before hand, don't worry too much about specifics for that job they were quite general questions.

The assessment day was a one day event which was split into 4 sections:
1. The interview - I was interviewed by 2 people for about 40 minutes and asked fairly general questions, nothing too specific such as give an example of overcoming a setback as well as talking about why I wanted the role and why I had chosen this one specifically.
2. The Presentation - I was given a scenario where I had to look at 3 options, weigh the pros and cons then give feedback to 2 people and give my recommendation, 40 minutes to prepare and 10 minutes to present followed by a short Q&A session.
3. The Group Exercise - We were given 10 minutes to individually choose and rank a set of options, while remaining within budget and then given 40 minutes to discuss and come to a conclusion about which options would be best and the order of them.
4. The Written Exercise - I was given 90 minutes to read a scenario and complete exercises based on this scenario using only the information given and having to work out the finances included.

The graduate scheme did not require an interview initally. It began with an application followed by online tests. I was then called into the London office to do some tests at an assessment centre. That was followed by a days worth of assessments which included an over night stay. The tests included group work and individual.

Analysis of data sheets. I misinterpreted the information as i was under pressure

Read the questions given, don't lose concentration in nerves

My overall experience was good. We were given dinner the night before in which we got to know other members of the group. This helped us familiarize ourselfs with eachother so the group work went a little smoother the following day