Skills

How to develop your assertiveness skills

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In today's competitive job market, being assertive is key to standing out and achieving your career goals. For women, assertiveness can be a powerful tool in overcoming challenges and ensuring that your voice is heard, both in personal and professional settings. Here's how to develop and enhance your assertiveness skills to help you thrive in your future employment.

The importance of assertiveness in the workplace

Assertiveness is about expressing your thoughts, needs, and desires clearly, without being aggressive or passive. It allows you to advocate for yourself, make decisions confidently, and communicate effectively with others. This skill is especially important for women entering the workplace, where clear communication and self-assuredness are often key to career progression.

Being assertive can also help you:

  • Stand out in a competitive job market by confidently sharing your ideas and taking initiative.
  • Set boundaries that prevent burnout and help manage work-life balance.
  • Advance leadership qualities, as assertive individuals are often seen as proactive, capable, and willing to take responsibility.

Identifying assertive behaviours

  • Clear communication: Being assertive means expressing your thoughts and opinions in a clear, respectful way. Instead of avoiding difficult conversations, assertiveness encourages you to address issues head-on but with diplomacy.
  • Setting boundaries: Assertive individuals know how to set personal and professional limits. This could mean saying "no" to tasks that fall outside your role or negotiating reasonable deadlines.
  • Non-verbal cues: Body language plays a big role in assertiveness. Eye contact, open posture, and a calm, confident tone can reinforce your assertiveness in conversations.

Overcoming common barriers to assertiveness

Many women face barriers to being assertive due to societal expectations or personal fears. Common challenges include:

  • Fear of conflict or rejection: Assertiveness is often confused with aggression. However, being assertive is about being respectful yet firm. Start by practising small acts of assertiveness in low-pressure situations.
  • Cultural and gender norms: Women may feel pressure to be accommodating or avoid making waves. Understanding these social dynamics can help you actively work against the internalisation of these limitations.
  • Dealing with impostor syndrome: Impostor syndrome can undermine your confidence. By acknowledging your achievements and embracing your capabilities, you can overcome self-doubt and assert your value in the workplace.

Practising assertiveness in everyday situations

You can begin practising assertiveness in everyday interactions, both personal and professional.

  • Workplace scenarios: Whether you're negotiating a salary, asking for feedback, or discussing workload, assertiveness helps you convey your thoughts clearly and professionally.
  • Social settings: Assertiveness isn't just for the workplace. Practising assertiveness with friends, family, and peers can help you feel more comfortable setting boundaries or discussing difficult topics.
  • Role-playing: Try role-playing situations where assertiveness is required, such as asking for a promotion or addressing a conflict. This will help you prepare for real-world scenarios.

Assertiveness in job interviews and networking

Assertiveness is particularly important when it comes to job interviews and networking. In these settings, how you present yourself can make a lasting impression.

Job interviews: Assertiveness allows you to confidently highlight your strengths, ask thoughtful questions, and demonstrate your value as a candidate. Practice delivering clear, concise answers while maintaining confident body language.

Networking: In networking situations, balance assertiveness with approachability. Introduce yourself with confidence, express genuine interest in others, and ensure you're clear about your career goals.

Developing assertiveness through emotional intelligence

Assertiveness is closely linked to emotional intelligence (EI), the ability to understand and manage your emotions while recognising and influencing the emotions of others.

  • Self-awareness: Recognise how your emotions affect your behaviour. Understanding your emotional triggers will help you respond assertively, rather than reactively, in challenging situations.
  • Empathy: Assertiveness doesn't mean disregarding others' feelings. Being assertive while remaining empathetic ensures that your approach is respectful and considerate.
  • Managings: Developing techniques to manage stress, such as deep breathing or mindfulness, can help you remain assertive even in high-pressure situations.

Building long-term assertiveness skills

Assertiveness is not developed overnight but requires continuous practice.

  • Consistent Practice: Incorporate assertiveness into your daily routine by engaging in situations where you can speak up and advocate for yourself. This could be as simple as contributing more in meetings or expressing a differing opinion.
  • Seeking feedback: Ask for feedback from mentors, colleagues, or friends to understand how your assertive behaviour is perceived. This will help you refine your approach and identify areas for improvement.
  • Building a support network: Surround yourself with peers and mentors who encourage and model assertive behaviour. Having a support system can help you feel more confident and supported as you practice assertiveness.

As previously mentioned, sometimes assertiveness can be misunderstood as aggression, especially in environments where women are expected to be more passive. If this happens, it's important to remain calm and clarify your intentions. Acknowledge the other person's perspective and rephrase your point in a more neutral tone, emphasising collaboration rather than confrontation. Use "I" statements, such as "I feel strongly about this because..." to avoid sounding accusatory. Over time, consistent assertiveness, delivered with respect, will help shift others' perceptions of your approach. By focusing on open communication and empathy, you can assert your views without escalating tension.

Assertiveness is a valuable skill that can help you excel in your career and personal life. By practising clear communication, setting boundaries, and developing emotional intelligence, you can enhance your assertiveness skills and stand out in the job market. Start small, seek feedback, and remember that assertiveness is about striking a balance between confidence and respect.

Additional Resources

Books: The Assertiveness Workbook by Randy J. Paterson offers practical exercises to build assertiveness.

Courses and Workshops: Many UK-based courses provide assertiveness training, such as those offered by Mind Tools or The Confidence Experts.

Online Communities: Join women-focused online platforms like Ladies Who Launch or Women in Business Network, where assertiveness and leadership are key topics of discussion.

By actively working on your assertiveness, you'll be better equipped to take on the challenges of the workplace and reach your full potential.

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